About Us

Welcome to Cozygethub (hereinafter referred to as “we”). We operate exclusively through an online store and are dedicated to providing a reliable, convenient, and customer-focused shopping experience.

Our goal is to offer carefully selected products through a clear and transparent service process, from browsing and ordering to delivery and after-sales support. We place strong emphasis on accuracy, consistency, and user trust in every aspect of our operations.

Our Mission

We aim to create a smooth and dependable online shopping environment by:

• Offering clearly presented product information

• Maintaining transparent pricing and order processes

• Providing responsive customer support

• Continuously improving service quality and user experience

We believe that a well-structured service process and clear communication are essential to long-term customer satisfaction.

Our Services

We provide:

• Online product browsing and ordering

• Secure payment processing

• Order fulfillment and delivery within the United Kingdom

• Customer support for orders, returns, exchanges, and refunds

All services are delivered through our website without physical retail locations.

Customer Commitment

We are committed to:

• Handling orders and inquiries efficiently

• Protecting personal information and respecting user privacy

• Providing clear policies for shipping, cancellations, returns, and refunds

• Communicating policy updates transparently

Customer trust and service consistency are core principles guiding our operations.

Contact Us

If you have any questions, suggestions, or need assistance, please feel free to contact us using the information below:

Address: APT BLK 708 PASIR RIS DRIVE 10 #07-185, SINGAPORE 510708
Customer Service Phone: +65 (658) 25221
Customer Service Email: supportdesk@cozygethub.com
Service Hours: Monday to Friday, 9:00–12:00 and 14:00–18:00 (UK Time, GMT/BST)