This Privacy Policy applies to Cozygethub (hereinafter referred to as “we”). We operate exclusively through an online store and are committed to protecting your personal information and respecting your privacy.
This policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
We may collect the following types of information when you interact with our website:
Personal identification information (such as name, billing address, shipping address)
Contact information (such as email address and telephone number[Optional])
Payment-related information necessary to process transactions
Order details and purchase history
Technical information, including IP address, browser type, device information, and usage data
We only collect information that is necessary to provide our services and improve user experience.
Your personal information may be used for the following purposes:
To process and fulfill orders
To manage payments, returns, and refunds
To communicate with you regarding orders, inquiries, or service updates
To improve website functionality and customer experience
To prevent fraud and ensure transaction security
We do not use your personal data for purposes unrelated to the services you request.
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with trusted service providers involved in:
Payment processing
Order fulfillment and delivery
Website hosting and technical support
These parties are required to handle your data securely and only for the purposes specified.
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Maintain accurate transaction records
Resolve disputes or provide customer support
Once data is no longer required, it is securely deleted or anonymized.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we take reasonable steps to safeguard data, no method of transmission or storage can be guaranteed to be completely secure.
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal information, where applicable
Object to certain uses of your data
Requests can be submitted by contacting our customer service team using the details provided below.
Our website may use cookies or similar technologies to:
Enhance website performance
Remember user preferences
Analyze website usage
You may manage or disable cookies through your browser settings. Some website functions may be limited if cookies are disabled.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of any third-party websites they visit.
This Privacy Policy may be updated periodically to reflect operational or service-related changes. Any updates will be published on our website and will take effect upon posting.
If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us using the information below:
Address: APT BLK 708 PASIR RIS DRIVE 10 #07-185, SINGAPORE 510708
Customer Service Phone: +65 (658) 25221
Customer Service Email: supportdesk@cozygethub.com
Service Hours: Monday to Friday, 9:00–12:00 and 14:00–18:00 (UK Time, GMT/BST)
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