This Shipping Policy applies to Cozygethub (hereinafter referred to as “we”). We operate exclusively through an online store and provide delivery services under the terms outlined below.
We currently deliver within the United Kingdom only. Supported delivery areas include:
England
Scotland
Wales
Northern Ireland
Isle of Wight
Isle of Man
Delivery to locations outside the United Kingdom is not available at this time.
All orders placed on our website are eligible for free shipping, with no minimum purchase requirement.
All prices shown on the website include Value Added Tax (VAT) where applicable. VAT is calculated and included in the final order total at checkout. No additional shipping or handling charges will be added after the order is placed.
The daily order cut-off time is 18:00 (CET) on business days.
Orders placed before 18:00 (CET) will be processed starting on the same business day.
Orders placed after 18:00 (CET) will be processed starting on the next business day.
Orders placed on non-working days will be processed from the next available business day.
After an order is successfully placed and payment is confirmed, it will be prepared for dispatch.
Standard processing time: 1–3 business days
Processing includes order verification, preparation, and handover to the shipping carrier.
Once the order has been dispatched, the estimated delivery timeframe is:
5–9 business days after shipment
Delivery times are estimates and may vary due to destination, carrier operations, or other external factors.
Orders are shipped using established logistics providers. Depending on the order and destination, shipments may be handled by one of the following carriers:
Royal Mail
ParcelForce
Evri
DPD Group
DHL Group
Carrier selection is determined automatically to ensure efficient delivery.
Shipping confirmation may be provided once the order has been dispatched.
Please ensure that all delivery address details are accurate and complete at checkout.
We are not responsible for delivery delays caused by incorrect address information or circumstances beyond reasonable operational control.
For questions regarding shipping or orders, please contact us using the information below:
Address: APT BLK 708 PASIR RIS DRIVE 10 #07-185, SINGAPORE 510708
Customer Service Phone: +65 (658) 25221
Customer Service Email: supportdesk@cozygethub.com
Service Hours: Monday to Friday, 9:00–12:00 and 14:00–18:00 (UK Time, GMT/BST)
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